Privacy Policy

Effective Date: 1/1/2000

At Dwellvea, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website and use our services.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

A. Personal Information

  • Name, email address, phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment processors)
  • Account login credentials (if you create an account)

B. Non-Personal Information

  • IP address and device information
  • Browser type and operating system
  • Website usage data and browsing behavior
  • Cookies and tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing Orders: To fulfill purchases, process payments, and arrange shipping.
  • Customer Support: To respond to inquiries, process returns, and provide assistance.
  • Marketing & Communication: To send promotional emails, offers, and updates (you can opt out anytime).
  • Website Improvement: To analyze website traffic, personalize user experiences, and improve functionality.
  • Legal Compliance: To comply with laws, regulations, and fraud prevention measures.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party logistics, payment processors, and IT service providers to operate our business efficiently.
  • Legal Authorities: If required by law, in response to legal requests, or to prevent fraud and security threats.
  • Business Transfers: In the event of a merger, acquisition, or business sale, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Recognize returning visitors
  • Store user preferences
  • Improve website performance

You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Your Data: Update or correct inaccurate details.
  • Delete Your Data: Request the removal of your personal information, subject to legal obligations.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link.

To exercise these rights, contact us at support@dwellvea.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing personal information.

8. Children’s Privacy

Our services are not directed toward individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us for its removal.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

📧 Email: support@dwellvea.com
📞 Phone / WhatsApp: +971582980673
🌍 Website Contact Form: https://dwellvea.com

Thank you for trusting Dwellvea! Your privacy is our priority.